Support
support@seatshareapp.com for account, booking, payment, receipt, cancellation, and route availability questions.
Contact
Reach the right SeatShare team.
For urgent safety situations, call local emergency services first. For platform support, include your account email, route, date, and what happened.
Safety incidents
safety@seatshareapp.com for serious safety reports after contacting emergency services when needed.
Partners
partners@seatshareapp.com for universities, employers, venues, tourism groups, and route launch partnerships.
Press
press@seatshareapp.com for media requests, deadlines, screenshots, and company background.
Typical response
Safety reports are triaged as quickly as possible. General support target is 1-2 business days during launch operations.
Better reports
Include account email, route, ride date, screenshots where relevant, and whether anyone is currently unsafe.
Form
Send a short note.
Use this for route requests, partner interest, or general contact. In-app support is best for active bookings.