How it works

A clear flow for booking seats and sharing trips.

SeatShare keeps search, booking, payment, chat, trip-day expectations, reviews, cancellations, and support in one product flow.

Riders

Search, book, ride, review.

Riders compare route options, review driver and vehicle context, pay in-app, coordinate pickup, and leave feedback after the trip.

01

Search

Choose your origin, destination, date, seats, max price, and preferred ride style.

02

Book

Review the driver, vehicle, stops, policies, and total price before payment authorization.

03

Ride

Coordinate pickup in chat, share trip details when helpful, then leave a review after arrival.

Account setup

Create a profile, add payment details, and complete requested trust steps before booking.

Search and filters

Filter by route, date, seats, price, driver rating, instant booking, women-only options, and amenities.

Booking and payment

See the ride subtotal, SeatShare fee, and total before checkout. Confirmed trips stay in ride history.

Trip day

Use chat for pickup notes, arrive on time, bring agreed luggage, and contact emergency services first in urgent situations.

Reviews and support

After arrival, review the other party and open support if a safety, payment, no-show, or refund issue needs review.

If plans change

Cancel early when possible. Cancellation timing affects refunds and driver compensation.

Drivers

Post trips, choose riders, earn payouts.

Drivers control trip details, rider requests, seat count, luggage preferences, and price while SeatShare handles booking records and payout workflow.

01

Post trip

Set your route, departure time, seats, price, luggage rules, stops, and rider preferences.

02

Accept riders

Review rider requests, confirm details, and keep everyone aligned with in-app messaging.

03

Earn payouts

Completed trips settle after the dispute window, with payouts sent through Stripe Connect.

Eligibility

Drivers need a complete profile, valid driving privileges, a roadworthy vehicle, payout setup, and compliance with insurance and local rules.

Vehicle setup

Add vehicle details, passenger capacity, comfort notes, luggage expectations, and other trip preferences before posting.

Posting rides

Set origin, destination, stops, time, seats, price, luggage size, amenities, pickup notes, and request or instant-book mode.

Managing requests

Review rider profiles and requests, accept or decline quickly, and keep essential coordination in app chat.

Payout timing

Completed trips enter a post-trip dispute window. Payout release processing currently starts after 4 days.

Fees

Riders pay SeatShare service fees. Driver payout previews estimate net proceeds after payment processor costs.

Changes

What happens if plans change?

Requests can expire, riders can cancel, drivers can cancel, and no-shows can be reported. Timing and responsibility determine refunds, compensation, and enforcement.

How do I book a seat?

Search a route, review the listing, choose your seats, and submit a booking or request depending on the ride. You will see the total before payment.

What happens if a driver does not accept my request?

Pending booking requests can expire or be declined. If a request is not confirmed, no completed ride charge is captured for that trip.

Can I message before the ride?

After a booking request or confirmed booking, in-app messaging helps riders and drivers coordinate pickup, luggage, timing, and trip-day details.

Can I bring luggage?

Listings show luggage preferences where available. If you have oversized luggage, sports gear, or extra bags, confirm with the driver before trip day.

Can I book more than one seat?

Yes, if the driver has enough seats available and the listing allows it. SeatShare currently limits posted passenger seats to keep trips within vehicle capacity and community rules.

Next step

Get SeatShare for your next inter-city trip.

Join the launch list, request your route, or start driver onboarding when your corridor opens.