Identity verification options for riders and drivers
This signal helps riders and drivers make informed decisions before, during, or after a trip.
Safety center
Safety is a shared responsibility with clear platform support.
SeatShare gives riders and drivers tools for verification, trip visibility, reporting, blocking, moderation, and support while making emergency guidance direct.
Profiles with ratings, reviews, photos, and ride history context
This signal helps riders and drivers make informed decisions before, during, or after a trip.
Trip sharing, emergency contacts, and safety reporting paths
This signal helps riders and drivers make informed decisions before, during, or after a trip.
Block and report controls for unwanted contact
This signal helps riders and drivers make informed decisions before, during, or after a trip.
Moderation review for unsafe conduct, fraud, harassment, and no-shows
This signal helps riders and drivers make informed decisions before, during, or after a trip.
Clear community rules for pickups, communication, luggage, smoking, pets, and payments
This signal helps riders and drivers make informed decisions before, during, or after a trip.
Payment records and receipts handled in-app for traceability
This signal helps riders and drivers make informed decisions before, during, or after a trip.
Driver vehicle setup and passenger capacity limits before posting
This signal helps riders and drivers make informed decisions before, during, or after a trip.
Responsibilities
What SeatShare expects from everyone.
- Use accurate profiles, photos, names, vehicle details, route details, and pickup notes.
- Keep payment, booking, and important coordination inside SeatShare.
- Respect boundaries, comfort preferences, seatbelts, luggage rules, and local laws.
- Cancel as soon as plans change and report safety issues with useful detail.
- Call local emergency services first if there is immediate danger.
Verification
Identity checks, profile completion, vehicle setup, payment records, and ratings all help establish context. Verification does not eliminate every risk.
In-trip tools
Trip sharing, emergency contacts, chat records, block/report controls, and support paths help keep information accessible.
Moderation
Reports may lead to review, warnings, restrictions, removal, refund decisions, or cooperation with authorities when appropriate.
Emergency guidance
If anyone is in immediate danger, call emergency services first. Afterward, contact safety@seatshareapp.com or report in-app.
Enforcement
Unsafe driving, harassment, discrimination, fraud, threats, off-platform payment pressure, and repeated no-shows can lead to removal.
Transparency
Safety, pricing, cancellation, and support policies are linked from booking-relevant pages and the footer.
How does SeatShare verify people?
SeatShare supports profile setup, identity verification flows, vehicle details for drivers, payment records, ratings, and moderation review. Verification signals may vary by account and region.
Can I share my trip?
The app includes trip sharing and safety features designed to help riders keep trusted contacts informed about ride details.
What should I do in an emergency?
Call local emergency services first. After you are safe, report the incident to SeatShare through the app or by emailing the safety contact.
Can I block or report someone?
Yes. SeatShare supports reporting and blocking tools. Reports may lead to warnings, account restrictions, removal, or cooperation with authorities where appropriate.
Next step
Need to report a safety concern?
Use in-app reporting when possible, or send a safety note with your route, date, account email, and what happened.