Legal
Privacy Policy
This policy explains what SeatShare collects, why it is used, how it is shared, and how users can make data requests. Last updated May 28, 2026.
Information we collect
We may collect account details, profile information, contact information, identity verification status, vehicle details, route searches, bookings, payments, messages, reports, support requests, device data, analytics, and marketing preferences.
How we use information
We use information to operate ridesharing features, process payments, support safety, prevent fraud, improve routes, provide support, send service messages, measure marketing, and comply with legal obligations.
Sharing
We share limited trip and profile information between riders and drivers as needed for booking and coordination. We may share data with payment processors, identity vendors, hosting providers, analytics tools, support systems, and authorities when legally required or safety-critical.
Location and trip data
Location-related data may be used for route search, pickup coordination, trip sharing, safety features, support, fraud prevention, and product improvement.
Retention
SeatShare retains data for as long as needed for account operation, safety, fraud prevention, accounting, legal compliance, dispute handling, and legitimate business purposes.
Your rights
You can request access, export, correction, deletion, or marketing opt-out by emailing support@seatshareapp.com. Rights may vary by province, country, and account status.
Canada-first operations
SeatShare is designed first for Canadian users and may process data in Canada, the United States, or other locations where service providers operate.
Children
SeatShare is not intended for children under the minimum age required by applicable law and platform rules.